FAQs About Swift Institute

Appointments

When should I arrive for my appointment?
  • New Patient Appointments: Please arrive 30 minutes prior to your scheduled time.
  • Follow-Up Appointments: Please arrive 15 minutes prior to your scheduled time.

Billing

Who do I contact if I have a billing question?

For any billing-related questions, please contact our billing department directly at (775) 325-3627.

Insurance & Payment

Which insurance plans do you accept?
We accept a wide range of insurance plans. However, we are not contracted with the following:
  • Access to Healthcare
  • BCBS Covered California
  • Molina Medicaid
  • Medi-Cal
  • Hometown Health Sensible
Do you offer a cash pay option?
Yes! We offer cash pay options for all services. Patients who pay their full balance upfront may receive a discounted rate. Please speak with your provider at the time of your appointment for more details.

Referrals

Do I need a referral?
  • If you have an HMO plan, your insurance may require a referral. We recommend checking with your insurance provider to confirm.
  • At the beginning of each year, it can be helpful to have an updated referral on file.

Medication Refills

Who do I contact for a medication refill?
We have a dedicated medication refill specialist on staff. Please contact them directly:
Direct Line: Coming Soon
Request an Appointment

Swift Institute is ready to help you get back to life. Make an appointment online today.