Appointments

When should I arrive for my appointment?

• New Patient Appointments: Please arrive 30 minutes prior to your scheduled time.

• Follow-Up Appointments: Please arrive 15 minutes prior to your scheduled time.

Billing

Who do I contact if I have a billing question?

For any billing-related questions, please contact our billing department directly at (775) 325-3627.

Insurance & Payment

Which insurance plans do you accept?

We accept a wide range of insurance plans. However, we are not contracted with the following:

• Access to Healthcare

• BCBS Covered California

• Molina Medicaid

• Medi-Cal

• Hometown Health Sensible

Do you offer a cash pay option?

Yes! We offer cash pay options for all services. Patients who pay their full balance upfront may receive a discounted rate. Please speak with your provider at the time of your appointment for more details.

Referrals

Do I need a referral?

• If you have an HMO plan, your insurance may require a referral. We recommend checking with your insurance provider to confirm.

• At the beginning of each year, it can be helpful to have an updated referral on file.

Medication Refills

Who do I contact for a medication refill?

We have a dedicated medication refill specialist on staff.

Direct Line: Coming Soon