Appointments
When should I arrive for my appointment?
- New Patient Appointments: Please arrive 30 minutes prior to your scheduled time.
- Follow-Up Appointments: Please arrive 15 minutes prior to your scheduled time.
Billing
Who do I contact if I have a billing question?
For any billing-related questions, please contact our billing department directly at (775) 325-3627.
Insurance & Payment
Which insurance plans do you accept?
We accept a wide range of insurance plans. However, we are not contracted with the following:
- Access to Healthcare
- BCBS Covered California
- Molina Medicaid
- Medi-Cal
- Hometown Health Sensible
Do you offer a cash pay option?
Yes! We offer cash pay options for all services. Patients who pay their full balance upfront may receive a discounted rate. Please speak with your provider at the time of your appointment for more details.
Referrals
Do I need a referral?
- If you have an HMO plan, your insurance may require a referral. We recommend checking with your insurance provider to confirm.
- At the beginning of each year, it can be helpful to have an updated referral on file.